FS One Support

Support for your FS One versions is available in different forms. Please start with the FAQ's below.

Updates and Add-Ons

To update your copy of FS One and install add-ons, go to the Downloads page, click here »

Technical FAQ

The Technical FAQ answers many of the technical questions about the FS One V1 and V2, click here »

It is current for FS One versions 1.1 and 2.0.9 (r1170) .

Stay up-to-date with the latest Downloads to get the best performance out of FS One.

If you own FS One V1 and need support for an issue that you do not see in the FAQ, please contact Horizon Hobby.

Request Assistance - Version 2

InertiaSoft produces, sells and supports FS One V2. To request assistance from InertiaSoft, please use our Technical Support Form. We usually provide a response within 1 day.

Request Assistance - Version 1

Horizon Hobby produced and sold the original FS One V1. Their network of hobby shops still sells version 1, which is obsolete. They are the provider of customer support for FS One version 1. Please contact Horizon Hobby for Customer Support at (800) 338-4639.

Note:
We no longer provide our software to Horizon Hobby, and Horizon has never distributed FS One V2.

Mailing List

Join the mailing list for news about new aircraft, updates to FS One V2 and new downloads, click here »

Frequently Asked Question

For a general FAQ for FS One V2 and system requirements, click here »